FAQ - weddings

Answers to our most frequently asked questions to help you plan your event! Many of these are answers to questions that are discussed during our consults. 

 

Allergens Found in Our Shop:

  • Nuts and Nut By-Products

  • Eggs and Egg By-Products

  • Milk and Dairy Products

  • FD&C Yellow #5

  • Wheat

Tastings & Consultations 

We provide consultations and tastings by appointment only. We recommend scheduling the appointment six to eight months before your wedding. It’s best to have your date, venue, and many of your reception details already set. If you are undecided on a date, we can’t confirm our availability. It is helpful to have a preliminary budget in mind before you come to the meeting. Try to be flexible about your design, practical about your budget, and mindful of your needs. Out of consideration for you and our commitments to other clients, we limit our consultations to one hour.

We schedule consultations during the week Tuesdays / Thursdays between 12pm and 3pm & Wednesdays between 4pm and 7pm. At this time, we do not offer Saturday appointments. If you aren’t able to make it during those times, we offer sample boxes (by order only - to be picked up in store).

Unable to attend a consultation or tasting?

Anyone is welcome to stop into our Miamisburg retail shop at any time to purchase from our case to get an idea as to size, decor and flavor. From there, we are happy to assist with questions and actual order placement via email, over the phone, or in person in the shop (by appointment). We have actually planned entire events with customers via email, so that is always an option! 

 

How far in advance should I place my order? 

We book on a first come, first paid deposit basis. We are currently taking orders for up to 1 year prior to the event date. We always say the sooner, the better. Not only will this help you to get the date and services you want, but it will also give you more time to decide flavors/decor, make payments, etc. Your date is unconfirmed, and available to others, until we have received a deposit. Our price quotes/estimates are subject to adjustment before you book, and are valid for 30 days. 

 

Deposits and Policies

The full details of our policies are outlined in our contract, which you will receive along with your quote or upon request ahead of time. If you choose AmyCakes to be a part of your wedding day, we ask for a $100.00 non-refundable deposit to guarantee the date and place your order. Your order is not complete without all parts of the contract and a deposit.

 

Do you offer delivery / set up?

Yes, based on availability. Delivery prices vary based on distance. Set up prices vary based on the complexity of your dessert table - there is no additional charge for the set up of a tiered wedding cake, as this is included in the cost. There are minimum order requirements that need to be met for deliveries.  You are certainly welcome to pick up certain types of orders as well. 

Sundays or holiday weekend weddings?

We are always closed on Sundays and Mondays & we are also closed on major holidays. Because of this we do have a $700.00 order minimum for all Sunday weddings and weddings that fall on a holiday or holiday weekend.

Do you offer "to-go" containers?

Although rarely needed, we do offer boxes available for purchase (prices vary) You are also welcome to purchase containers that fit with your event theme online. We are happy to provide you with dimensions so you can purchase the correct size. If you would like guests to have the option of taking remaining items home at the end of the night, we recommend not putting out containers until close to the end of the event. 

Are there any bulk discounts or event pricing?

Due to the premium ingredients used, as well as the labor and attention to detail for each and every order, we do not offer any discounts at this time. 

 

Shop Hours

Tuesday - Saturday: 11am - 7pm

Sunday & Monday: CLOSED 

***AS OF 8/1 - LIMITED STORE HOURS DUE TO COVID - check here

 

Policies & Guarantees 

​Address

5 East Linden Ave. 

Miamisburg, OH 45342

Tel: 937-247-0708

 

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