FAQ - weddings

Answers to our most frequently asked questions to help you plan your event! Many of these are answers to questions that are discussed during our consults. 

 

Allergens Found in Our Shop:

  • Nuts and Nut By-Products

  • Eggs and Egg By-Products

  • Milk and Dairy Products

  • FD&C Yellow #5

  • Wheat

Tastings & Consultations 

We do not offer in store tastings or consultations. To place an order with us, please email or schedule a call with our wedding consultant via email. It’s best to have your date, venue, and many of your reception details already set. If you are undecided on a date, we can’t confirm our availability. It is helpful to have a preliminary budget in mind before you come to the meeting. Try to be flexible about your design, practical about your budget, and mindful of your needs. Out of consideration for you and our commitments to other clients, we limit our consultations to one hour.

 

For tastings, we offer sample boxes (by order only - to be picked up in store). $10.00 per box

 

How far in advance should I place my order? 

We book on a first come, first paid deposit basis. We are currently taking orders for up to 1 year prior to the event date. We always say the sooner, the better. Not only will this help you to get the date and services you want, but it will also give you more time to decide flavors/decor, make payments, etc. Your date is unconfirmed, and available to others, until we have received a deposit. Our price quotes/estimates are subject to adjustment before you book, and are valid for 30 days. 

 

Deposits and Policies

The full details of our policies are outlined in our contract, which you will receive along with your quote or upon request ahead of time. If you choose AmyCakes to be a part of your wedding day, we ask for a $100.00 non-refundable deposit to guarantee the date and place your order. Your order is not complete without all parts of the contract and a deposit.

 

Do you offer delivery / set up?

Unfortunately we do not offer delivery or set up at this time. All cakes/desserts must be picked up in store the day of or day before your event. 

Sundays or holiday weekend weddings?

We are always closed on Sundays and Mondays & we are also closed on major holidays. Because of this we do have a $700.00 order minimum for all Sunday weddings and weddings that fall on a holiday or holiday weekend.

Do you offer "to-go" containers?

Although rarely needed, we do offer boxes available for purchase (prices vary). You are also welcome to purchase containers that fit with your event theme online. We are happy to provide you with dimensions so you can purchase the correct size. If you would like guests to have the option of taking remaining items home at the end of the night, we recommend not putting out containers until close to the end of the event. 

Are there any bulk discounts or event pricing?

Due to the premium ingredients used, as well as the labor and attention to detail for each and every order, we do not offer any discounts at this time.